topic Re: I need help from sky workers in Sky Stream

I need help from sky workers

Shooter1972 — Fri, 14 Feb 2025 11:57:54 GMT

How do I upgrade my paramount plus from standard to HD, its not giving me the option to do it on paramount or on the sky paramount app.

The option I do have is cancel 🤔

How do I your yanqui mates at paramount?

Shooter1972 — Fri, 14 Feb 2025 12:05:34 GMT

1 payment went through on october, then i get a warning on the app payment. So how do I resolve this if the app was got throygh your company?

Does any of orcel sky workers going to help?

Shooter1972 — Fri, 14 Feb 2025 12:10:14 GMT

Would a threat of canxelling my sky trigger interest?

Re: I need help from sky workers

CoffeeDrinker — Fri, 14 Feb 2025 12:22:18 GMT

@Shooter1972 There is no upgrade from the 'basic with ads' Paramount+ for Sky customers when Paramount+ is free with Sky Cinema. Only way to upgrade to any of the add free tiers is to pay full price for a seperate Paramount+ subscription. There isn't a 'pay the difference' option as there is with Sky inclusive Netflix.

Frustrating as all of the Star Trek series are now borderline unwatchable with ads being shoved in at all manner of unsuitable moments during episodes.

Re: I need help from sky workers

Shooter1972 — Fri, 14 Feb 2025 12:26:05 GMT

I have the standard 6.99 and no cinema, I would like to upgrade to hd as I just found out im watching sd.

Message from your yanqui mates at paramount

Shooter1972 — Fri, 14 Feb 2025 12:36:17 GMT

Dear Frankie,

Thank you for contacting Paramount+. We are here to assist you with your query. As you signed up for Paramount+ through Sky Marketplace, to manage your subscription (i.e. update your payment information, cancel, upgrade, refund request etc.) you need to do so through the vendor directly.

Sky's support pages can be found here:
https://www.sky.com/help/home
https://www.sky.com/help/articles/sky-marketplace

If you need further assistance, please reply to this email, and we'll be happy to help you further.

Regards,
Serena
Paramount+ Customer Service

thread::5IhgLbHKcvSD1isLZ78RtC0::

Can you sky workers tell the yanquis that i owe them 20.97!!!!!

Re: I need help from sky workers

Dazzasky — Fri, 14 Feb 2025 12:37:20 GMT

@Shooter1972 wrote:
I have the standard 6.99 and no cinema, I would like to upgrade to hd as I just found out im watching sd.

Sounds like you need to upgrade your package via your Paramount Plus account @Shooter1972

Re: Does any of orcel sky workers going to help?

Dazzasky — Fri, 14 Feb 2025 12:39:13 GMT

@Shooter1972 wrote:
Would a threat of canxelling my sky trigger interest?

What's a "orcel" @Shooter1972

Re: I need help from sky workers

Shooter1972 — Fri, 14 Feb 2025 12:40:07 GMT

How lol cos i tried, what paramount look on your screen? Im not on my laptop.

Re: Does any of orcel sky workers going to help?

Shooter1972 — Fri, 14 Feb 2025 12:41:04 GMT

Whatever you were orcle a while back!

Re: Does any of orcel sky workers going to help?

Ellie_TV — Fri, 14 Feb 2025 13:00:36 GMT

@Shooter1972 wrote:
Whatever you were orcle a while back!

Oracle.

Re: I need help from sky workers

Ellie_TV — Fri, 14 Feb 2025 13:05:31 GMT

@Shooter1972 wrote:
How do I upgrade my paramount plus from standard to HD, its not giving me the option to do it on paramount or on the sky paramount app.

The option I do have is cancel 🤔

All Paramount+ plans are in HD. There are three options:

Basic (with ads/HD) - £4.99pm

Standard (ad-free/HD) - £7.99pm

Premium (ad-free 4K/HDR/Atmos) - £10.99pm

You need to login to your account on the Paramount+ website and upgrade there.

Re: Does any of orcel sky workers going to help?

Mark39 — Fri, 14 Feb 2025 13:22:09 GMT

@Shooter1972 wrote:

Would a threat of canxelling my sky trigger interest?

No. Oracles weren't and Superusers aren't Sky employees. To cancel you'd need to call.

Re: Does any of orcel sky workers going to help?

Shooter1972 — Fri, 14 Feb 2025 13:24:53 GMT

Answer my other thread!

Re: How do I your yanqui mates at paramount?

Fothergill1 — Fri, 14 Feb 2025 13:39:28 GMT

Hi @Shooter1972 This is a customer user/help forum so we would not have any access to your account to investigate. You will need to contact Sky to get this resolved.

If Sky is your mobile provider you can phone them by dialling 150.

If it is not your provider follow this link https://www.sky.com/help/home and scroll down to need more help, click on this and you will see an 0333 phone number to use to call Sky. Unfortunately I cannot include the actual phone number as the forum filters will block it.

To get past the chatbot just stay silent when it asks you questions and it will eventually put you through to a member of the Customer Services team.

Re: Message from your yanqui mates at paramount

Fothergill1 — Fri, 14 Feb 2025 13:43:15 GMT

Hi again @Shooter1972 I have replied to your duplicate thread.

Re: Does any of orcel sky workers going to help?

Skull+Treaty — Fri, 14 Feb 2025 13:49:07 GMT

@Shooter1972 wrote:
Answer my other thread!

You have so many, which are you referring to?

Re: Does any of orcel sky workers going to help?

GD1 — Fri, 14 Feb 2025 14:15:54 GMT

@Skull+Treaty wrote:

@Shooter1972 wrote:

Answer my other thread!

You have so many, which are you referring to?

They have been merged as the user had created so many.

Re: Does any of orcel sky workers going to help?

Mark39 — Fri, 14 Feb 2025 14:17:13 GMT

@Shooter1972 wrote:

Answer my other thread!

Read the answers already given!

I have cancelled my paramount in order to sign backup with hd

Shooter1972 — Fri, 14 Feb 2025 14:19:00 GMT

Will sky pay them the 20.97 I owe them because of their incompetence to sort out a direct debit, this is a sky problem as the yanqui company paramount pointed out and since I paid them 6.99 already.

Why couldn't you take it out every month and give it to them?