https://helpforum.sky.com/t5/Sky-Stream/No-sound-or-picture/m-p/4910685#M45742 <P>Can you provide a bit more info please?</P><P>&nbsp;</P><P>&nbsp;Are you able to see the Sky menus?</P><P>&nbsp;</P><P>&nbsp;Is this happening on live TV or does it happen on apps too?</P><P>&nbsp;</P><P>Is this a device that has worked before, or is it a new device?</P> Fri, 14 Feb 2025 07:14:08 GMT Anonymous 2025-02-14T07:14:08Z https://helpforum.sky.com/t5/Sky-Stream/No-sound-or-picture/m-p/4910677#M45741 <P>Started with no picture, now neither picture or sound. Tried all the obvious stuff but nothing.</P> Fri, 14 Feb 2025 06:22:50 GMT https://helpforum.sky.com/t5/Sky-Stream/No-sound-or-picture/m-p/4910677#M45741 Gillgiles 2025-02-14T06:22:50Z https://helpforum.sky.com/t5/Sky-Stream/No-sound-or-picture/m-p/4910685#M45742 <P>Can you provide a bit more info please?</P><P>&nbsp;</P><P>&nbsp;Are you able to see the Sky menus?</P><P>&nbsp;</P><P>&nbsp;Is this happening on live TV or does it happen on apps too?</P><P>&nbsp;</P><P>Is this a device that has worked before, or is it a new device?</P> Fri, 14 Feb 2025 07:14:08 GMT https://helpforum.sky.com/t5/Sky-Stream/No-sound-or-picture/m-p/4910685#M45742 Anonymous 2025-02-14T07:14:08Z