https://helpforum.sky.com/t5/Sky-Stream/Sky-Steam-Puck-Playlists-Vanished/m-p/4908801#M45641 <P>Am a new customer and have Stream with a Puck. Have built up playlists and overnight they've all vanished. Seen this on previous posts but can't get them back. Not a great start for Sky... Virtual assistant is useless and you can't get to speak to anyone. Not happy</P> Wed, 12 Feb 2025 10:49:44 GMT Knowlsi 2025-02-12T10:49:44Z https://helpforum.sky.com/t5/Sky-Stream/Sky-Steam-Puck-Playlists-Vanished/m-p/4908801#M45641 <P>Am a new customer and have Stream with a Puck. Have built up playlists and overnight they've all vanished. Seen this on previous posts but can't get them back. Not a great start for Sky... Virtual assistant is useless and you can't get to speak to anyone. Not happy</P> Wed, 12 Feb 2025 10:49:44 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-Steam-Puck-Playlists-Vanished/m-p/4908801#M45641 Knowlsi 2025-02-12T10:49:44Z https://helpforum.sky.com/t5/Sky-Stream/Sky-Steam-Puck-Playlists-Vanished/m-p/4908803#M45642 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4328942">@Knowlsi</a>&nbsp; Have you tried a reboot of your system??</P> Wed, 12 Feb 2025 10:52:56 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-Steam-Puck-Playlists-Vanished/m-p/4908803#M45642 Deedee36 2025-02-12T10:52:56Z https://helpforum.sky.com/t5/Sky-Stream/Sky-Steam-Puck-Playlists-Vanished/m-p/4908812#M45644 <P>Yes, hasn't made any difference. Everything gone. Playlist just say nothing added.&nbsp;</P> Wed, 12 Feb 2025 10:57:25 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-Steam-Puck-Playlists-Vanished/m-p/4908812#M45644 Knowlsi 2025-02-12T10:57:25Z