topic Re: Unable to order Sky streaming in Sky Stream

Unable to order Sky streaming

Colin174 — Mon, 10 Feb 2025 16:55:33 GMT

I have tried several times to set up an order for Sky streaming, but each time it gets to a cetain point them tells me 'there is a technical issue'

I have no idea how to raise the order, and there is the traditional poor ability to speak to anyone for help

Re: Unable to order Sky streaming

Mark39 — Mon, 10 Feb 2025 17:00:39 GMT

You'll need to call. What problem are you having with getting through to an adviser? We may be able to guide you.

Re: Unable to order Sky streaming

Colin174 — Mon, 10 Feb 2025 17:07:07 GMT

Thanks Mark.
How do I get through to an adviser? I cannot see a number to call anywhere

Re: Unable to order Sky streaming

MarkGoldsmith — Mon, 10 Feb 2025 17:10:12 GMT

@Colin174

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
https://www.sky.com/help/home

Scroll down and click on ‘Need more help’ and it provides a 0333 number. If you are in the ROI on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Re: Unable to order Sky streaming

Colin174 — Mon, 10 Feb 2025 17:48:43 GMT

Got it - many thanks 🙏