topic Re: Nothing coming on the tv in Sky Stream

Nothing coming on the tv

Shane361 — Sat, 07 Dec 2024 12:05:38 GMT

It's saying everything is fine but won't play anything on my tv and keeps kicking us of

Re: Nothing coming on the tv

Daniel0210 — Sat, 07 Dec 2024 12:25:33 GMT

@Shane361

What TV platform do you have? What's happening when you try to view anything?

Re: Nothing coming on the tv

Shane361 — Sat, 07 Dec 2024 12:41:27 GMT

everything is on the box N tv just when a click on say itv keeps coming up loading but don't come on internet is working on everything else just not the tv

Re: Nothing coming on the tv

nolte — Sat, 07 Dec 2024 12:54:16 GMT

@Shane361 wrote:
everything is on the box N tv just when a click on say itv keeps coming up loading but don't come on internet is working on everything else just not the tv

are you on sky stream, sky glass, sky q, or sky+hd?

Re: Nothing coming on the tv

Shane361 — Sat, 07 Dec 2024 13:20:43 GMT

Sky stream Netflix and every other app works just fine but no channels will load

Re: Nothing coming on the tv

lettice — Sat, 07 Dec 2024 14:08:46 GMT

Would suggest trying a restart of your Sky Stream box if you have not yet.

Go to Settings>Systems Management>Resets & Updates
Select Restart device

Your Sky Stream puck will perform a reboot. It will take a few minutes to complete

Re: Nothing coming on the tv

Helenbyles — Mon, 10 Feb 2025 11:10:54 GMT

Not working

Re: Nothing coming on the tv

Helenbyles — Mon, 10 Feb 2025 11:12:01 GMT

Done all that still not working

Re: Nothing coming on the tv

Mark39 — Mon, 10 Feb 2025 11:15:20 GMT

@Helenbyles wrote:

Not working

You'll need to provide details if you want the Community to try to help.

Re: Nothing coming on the tv

Helenbyles — Mon, 10 Feb 2025 11:47:24 GMT

Turn telly on saying no signal check cables done all that nothing it won't let me do anything

Re: Nothing coming on the tv

Mark39 — Mon, 10 Feb 2025 13:37:03 GMT

@Helenbyles wrote:

Turn telly on saying no signal check cables done all that nothing it won't let me do anything

Restart your Puck by switching off at the plug for 5 minutes. If you've done that already, tell us what the 'all that' is that you've also tried. No point wasting time suggesting things you've already tried.

Re: Nothing coming on the tv

Graeme-D — Mon, 10 Feb 2025 13:44:45 GMT

I had the same issue over lunch time , network tab on the puck said no connection to SKY, certainly was not my broadband as I am on a gigabit conenction with no down time or blip detected. Sky status page showed nothing, but there was definitly a 5 minute gap where nothing would load on the puck landing page. Since the last SKY update a few weeks ago, all of my pucks have become very unstable, haing to unplug and plug in again at least 3 times a week now.