topic Re: Sky stream activation in Sky Stream

Sky stream activation

Butz553 — Tue, 04 Feb 2025 13:44:02 GMT

I'm a new customer and in the process of transferring from Virgin broadband to Sky full fibre. Change over day is a month away. However my sky streaming pick has been delivered today, can I go ahead and activate it using my existing virgin broadband or will this confuse things when my my full fibre is activated ?

Re: Sky stream activation

Mark39 — Tue, 04 Feb 2025 13:48:38 GMT

Yes, you can activate it now (it will activate automatically in two weeks anyway).

Re: Sky stream activation

Butz553 — Tue, 04 Feb 2025 15:03:26 GMT

Thank you very much 👌

Re: Sky stream activation

Fothergill1 — Tue, 04 Feb 2025 19:05:37 GMT

@Butz553 further to the post by @Mark39.. When your new Sky broadband router arrives go to settings on your stream puck and select Settings > Network > Network Settings > Status / Reset (make sure you have your network password handy).