topic Latency channels issues still in Sky Stream

Latency channels issues still

Super+Anthony — Sun, 02 Feb 2025 20:13:52 GMT

Channel 922 keeps crashing and then black screens. Sky have said is a known issue. This has been going on for a while so hoping for yet still another issue with the puck and hoping Sky will sort urgently!!

Re: Latency channels issues still

Mr+Flibbles+86 — Mon, 03 Feb 2025 08:31:48 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Latency channels issues still

Super+Anthony — Mon, 03 Feb 2025 18:50:50 GMT

Thank you but it won't work and I need to contact by phone, but thank you for trying @Mr+Flibbles+86

Sky have said there is an issue