topic Re: Moving home in Sky Stream

Moving home

Juliemac — Sun, 02 Feb 2025 17:17:26 GMT

I'm moving home on 9/2/25

Re: Moving home

GD1 — Sun, 02 Feb 2025 17:21:43 GMT

@Juliemac You will need to call Sky to let them know, if your moving a broadband service as well this will need to be booked in with a normal lead time of 10 working days minimum. https://www.sky.com/help/home/broadband/broadband-your-account/moving-home

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Re: Moving home

Phil283 — Fri, 19 Jun 2026 08:21:33 GMT

I have had to leave my property and cant take sky with me

Re: Moving home

Angel_Aka — Fri, 19 Jun 2026 08:50:37 GMT

@Phil283 wrote:
I have had to leave my property and cant take sky with me

Really? Why not? If it's Sky Stream or Glass then you just take the hardware with you and connect it to a new broadband network at your new address and inform Sky of your change of address.