topic New power cable in Sky Stream

New power cable

1986jesa — Sat, 01 Feb 2025 18:24:19 GMT

Our pet has just chewed through the power cable for the puck. Where/how would we get a new one? Cheers in advance!

Re: New power cable

GD1 — Sat, 01 Feb 2025 18:29:42 GMT

@1986jesa You will need to call Sky as they will need to replace the puck.

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Re: New power cable

Anonymous — Sat, 01 Feb 2025 18:57:15 GMT

Nonsense @GD1 the OP simply needs a UK to IEC 60320 C7 Figure of 8 lead: https://tinyurl.com/2apk9suh £4.99 delivered tomorrow.

Re: New power cable

Ellie_TV — Sat, 01 Feb 2025 19:03:47 GMT

@Anonymous wrote:
Nonsense @GD1 the OP simply needs a UK to IEC 60320 C7 Figure of 8 lead: https://tinyurl.com/2apk9suh £4.99 delivered tomorrow.

Nonsense. That is NOT the correct power cable for a Sky Stream puck.

Re: New power cable

Norman+Mc — Sat, 01 Feb 2025 19:04:18 GMT

That's certainly not the plug I have.