https://helpforum.sky.com/t5/Sky-Stream/Channel-jumps/m-p/4896084#M44746 <P>Hi there JadeClark , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A></P> Wed, 29 Jan 2025 09:00:00 GMT Greenfingers001 2025-01-29T09:00:00Z https://helpforum.sky.com/t5/Sky-Stream/Channel-jumps/m-p/4894966#M44684 <P>Watching tv channels, sometimes the screen is just going black, other times it freezes and jumps forward a few seconds. Or the source randomly changed so no longer on sky puck and goes into my normal tv, which is very frustrating.&nbsp;<BR /><BR /></P><P>I've reset everything to no avail.&nbsp;<BR /><BR /></P><P>internet signal is good, so I don't think that's an issue&nbsp;</P> Tue, 28 Jan 2025 09:41:07 GMT https://helpforum.sky.com/t5/Sky-Stream/Channel-jumps/m-p/4894966#M44684 JadeClark 2025-01-28T09:41:07Z https://helpforum.sky.com/t5/Sky-Stream/Channel-jumps/m-p/4896084#M44746 <P>Hi there JadeClark , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A></P> Wed, 29 Jan 2025 09:00:00 GMT https://helpforum.sky.com/t5/Sky-Stream/Channel-jumps/m-p/4896084#M44746 Greenfingers001 2025-01-29T09:00:00Z