https://helpforum.sky.com/t5/Sky-Stream/My-sky-puck-keeps-stopping-working/m-p/4894693#M44658 <P>My sky puck keeps stopping working&nbsp;</P><P>&nbsp;</P> Mon, 27 Jan 2025 20:21:21 GMT Mark335 2025-01-27T20:21:21Z https://helpforum.sky.com/t5/Sky-Stream/My-sky-puck-keeps-stopping-working/m-p/4894693#M44658 <P>My sky puck keeps stopping working&nbsp;</P><P>&nbsp;</P> Mon, 27 Jan 2025 20:21:21 GMT https://helpforum.sky.com/t5/Sky-Stream/My-sky-puck-keeps-stopping-working/m-p/4894693#M44658 Mark335 2025-01-27T20:21:21Z https://helpforum.sky.com/t5/Sky-Stream/My-sky-puck-keeps-stopping-working/m-p/4894748#M44661 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4184960">@Mark335</a>&nbsp;</P><P>&nbsp;</P><P>You will need to provide more information than stops working. What issue are you having? Is it a new puck? What's your broadband speed? Does it meet the minimum requirements of 25Mbps for HD and 30Mbps for UHD?</P><P>&nbsp;</P><P>Remember we are fellow subscribers and not Sky, we have no information about your set up unless you tell us.</P><P>&nbsp;</P><P>MikeAlanR</P> Mon, 27 Jan 2025 21:30:55 GMT https://helpforum.sky.com/t5/Sky-Stream/My-sky-puck-keeps-stopping-working/m-p/4894748#M44661 mikealanr 2025-01-27T21:30:55Z