Sky Sports pixelation problem

KandyKat — Sat, 25 Jan 2025 19:56:57 GMT

So, over the past few days, we've had issues with pixelation on Sky Sports and ITV channels. Having searched the forums, I can see this has been a problem in the past for many people, and I have therefore done all the checks and reboots etc that were suggested in the older posts.

I'm on Vodafone Fibre for Broadband with speed never dropping below 60mbps, and Sky Stream puck is connected via ethernet cable. I've rebooted my router, reset the puck, checked all cables and connections, don't have any other devices nearby, and puck has ample space around.

Anyone else still having this problem, or have any other suggestions that I can try to sort this problem out?

Re: Sky Sports pixelation problem

Tom-W19 — Sun, 26 Jan 2025 14:57:36 GMT

Hi @KandyKat

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

topic Re: Sky Sports pixelation problem in Sky Stream

Sky Sports pixelation problem

Re: Sky Sports pixelation problem