topic Re: Every Stream Puck states subscription upgrades needed! in Sky Stream

Every Stream Puck states subscription upgrades needed!

IzzyBee — Fri, 24 Jan 2025 00:25:52 GMT

Our subscription is active and paid up to date, however all 5 of our Stream pucks states we need to upgrade on every channel. I have factory defaulted 1 puck to no avail! This has been in same state for 2 days. Please help Sky. Thanks

Re: Every Stream Puck states subscription upgrades needed!

Dazzasky — Fri, 24 Jan 2025 06:15:09 GMT

@IzzyBee wrote:
Our subscription is active and paid up to date, however all 5 of our Stream pucks states we need to upgrade on every channel. I have factory defaulted 1 puck to no avail! This has been in same state for 2 days. Please help Sky. Thanks

I have escalated your post to Sky, keep an eye out for a message from Sky @IzzyBee

Re: Every Stream Puck states subscription upgrades needed!

Mr+Flibbles+86 — Fri, 24 Jan 2025 11:31:46 GMT

Thanks for escalating this. We’ve sent an invite to chat.

Re: Every Stream Puck states subscription upgrades needed!

IzzyBee — Sat, 25 Jan 2025 16:16:10 GMT

Hi - we sadly still have no live tv service, I'd be hugely grateful if assistance.