topic Re: Picture freeze in Sky Stream

Picture freeze

Andy292 — Wed, 22 Jan 2025 22:31:04 GMT

Picture keeps freezing I have to change the channels constantly

also when starting programs from beginning it jumps back to beginning and then gets stuck

having issues for about 3 weeks

Re: Picture freeze

Mr+Flibbles+86 — Thu, 23 Jan 2025 12:26:18 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Picture freeze

Tom-W19 — Sat, 25 Jan 2025 12:27:56 GMT

Hi there

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.