topic Sky stream setup in Sky Stream

topic Sky stream setup in Sky Stream https://helpforum.sky.com/t5/Sky-Stream/Sky-stream-setup/m-p/4885807#M43986 <P>I cannot get past this screen. No remote works. Please advise. </P><DIV class=""><DIV class=""><DIV class=""><DIV class=""> </DIV><SPAN class=""> </SPAN></DIV></DIV></DIV><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="image.jpg" style="width: 4032px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/107200i763DE6A5691D1A1C/image-size/medium?v=v2&px=400" role="button" title="image.jpg" alt="image.jpg" /></span></P><P> </P> Sat, 18 Jan 2025 21:02:15 GMT G12KCT 2025-01-18T21:02:15Z Sky stream setup https://helpforum.sky.com/t5/Sky-Stream/Sky-stream-setup/m-p/4885807#M43986 <P>I cannot get past this screen. No remote works. Please advise. </P><DIV class=""><DIV class=""><DIV class=""><DIV class=""> </DIV><SPAN class=""> </SPAN></DIV></DIV></DIV><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="image.jpg" style="width: 4032px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/107200i763DE6A5691D1A1C/image-size/medium?v=v2&px=400" role="button" title="image.jpg" alt="image.jpg" /></span></P><P> </P> Sat, 18 Jan 2025 21:02:15 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-stream-setup/m-p/4885807#M43986 G12KCT 2025-01-18T21:02:15Z Re: Sky stream setup https://helpforum.sky.com/t5/Sky-Stream/Sky-stream-setup/m-p/4885844#M43990 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4308908">@G12KCT</a> </P><P> </P><P>Is the remote getting power? I.e is the back light on? It could be some of the paper tab ripped off..</P><P> </P><P>Try the troubleshooting steps in this article: <A href="https://www.sky.com/help/home/sky-tv/sky-tv-stream/setting-up-sky-stream/articles/remote-control-help-sky-glass" target="_blank">https://www.sky.com/help/home/sky-tv/sky-tv-stream/setting-up-sky-stream/articles/remote-control-help-sky-glass</A></P><P> </P><P>MikeAlanR</P> Sat, 18 Jan 2025 22:15:53 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-stream-setup/m-p/4885844#M43990 mikealanr 2025-01-18T22:15:53Z