https://helpforum.sky.com/t5/Sky-Stream/Sky-stream-is-taking-ages-to-set-up/m-p/4878400#M43498 <P>I've received my device and connected it but it's saying checking your status and has been for 20 minutes now</P> Sat, 11 Jan 2025 14:38:39 GMT Amandasmyth 2025-01-11T14:38:39Z https://helpforum.sky.com/t5/Sky-Stream/Sky-stream-is-taking-ages-to-set-up/m-p/4878400#M43498 <P>I've received my device and connected it but it's saying checking your status and has been for 20 minutes now</P> Sat, 11 Jan 2025 14:38:39 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-stream-is-taking-ages-to-set-up/m-p/4878400#M43498 Amandasmyth 2025-01-11T14:38:39Z https://helpforum.sky.com/t5/Sky-Stream/Sky-stream-is-taking-ages-to-set-up/m-p/4878609#M43503 <P>The pucks can be pretty slow - it depends on your broadband speed and the latency to the Sky server you're connected to. If it looks like it's frozen then just turn it off at the wall socket for a few seconds then power on and try again.&nbsp;</P> Sat, 11 Jan 2025 18:20:18 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-stream-is-taking-ages-to-set-up/m-p/4878609#M43503 Ellie_TV 2025-01-11T18:20:18Z https://helpforum.sky.com/t5/Sky-Stream/Sky-stream-is-taking-ages-to-set-up/m-p/4878610#M43504 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4302534">@Amandasmyth</a>&nbsp;</P><P>&nbsp;</P><P>Follow the advice in this article:</P><P>&nbsp;</P><P><A href="https://www.sky.com/help/articles/setting-up-sky-glass-checking-your-status" target="_blank">https://www.sky.com/help/articles/setting-up-sky-glass-checking-your-status</A></P><P>&nbsp;</P><P>MikeAlanR</P> Sat, 11 Jan 2025 18:21:01 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-stream-is-taking-ages-to-set-up/m-p/4878610#M43504 mikealanr 2025-01-11T18:21:01Z