https://helpforum.sky.com/t5/Sky-Stream/Tv-stream-not-working/m-p/4875827#M43283 <P>I had this earlier and restarted my puck via the settings menu and it was fine afterwards.</P> Thu, 09 Jan 2025 02:35:40 GMT Nigelb1972 2025-01-09T02:35:40Z https://helpforum.sky.com/t5/Sky-Stream/Tv-stream-not-working/m-p/4875734#M43271 <P>How can the internet providing test and stream say it's ok but the tv program doesn't load?</P><P>&nbsp;</P><P>I have no television to watch&nbsp;</P> Wed, 08 Jan 2025 21:07:54 GMT https://helpforum.sky.com/t5/Sky-Stream/Tv-stream-not-working/m-p/4875734#M43271 DanMorris92 2025-01-08T21:07:54Z https://helpforum.sky.com/t5/Sky-Stream/Tv-stream-not-working/m-p/4875762#M43277 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3067459">@DanMorris92</a>&nbsp;</P><P>&nbsp;</P><P>Because it is testing from the perspective of your router and if the puck is checking in, it's showing it online. Have your tried a reboot of the puck in the first instance? What speed do you get both broadband at at the puck itself?</P><P>&nbsp;</P><P>MikeAlanR</P> Wed, 08 Jan 2025 21:53:06 GMT https://helpforum.sky.com/t5/Sky-Stream/Tv-stream-not-working/m-p/4875762#M43277 mikealanr 2025-01-08T21:53:06Z https://helpforum.sky.com/t5/Sky-Stream/Tv-stream-not-working/m-p/4875827#M43283 <P>I had this earlier and restarted my puck via the settings menu and it was fine afterwards.</P> Thu, 09 Jan 2025 02:35:40 GMT https://helpforum.sky.com/t5/Sky-Stream/Tv-stream-not-working/m-p/4875827#M43283 Nigelb1972 2025-01-09T02:35:40Z