topic Re: SKY Stream remote volume Up button now starts search in Sky Stream

SKY Stream remote volume Up button now starts search

loui11 — Wed, 08 Jan 2025 13:55:50 GMT

Every time I try and put my volume up the volume key opens the search option

mikealanr — Wed, 08 Jan 2025 14:06:00 GMT

Try the following:

Press and hold 7 and 9 together for 3 seconds.
Press and hold 1 and 3 together for 3 seconds.
Wait until you see the 'Your remote is now connected' message and select Continue.

If that doesn't work you will need to request a new remote as per the info here: https://www.sky.com/help/articles/remote-control-help-sky-glass-wrong-menu

MikeAlanR

lettice — Wed, 08 Jan 2025 14:08:42 GMT

Would suggest first trying a repairing of your remote:

On your Sky remote:

Press and hold 7 and 9 together for 3 seconds.
Press and hold 1 and 3 together for 3 seconds.
Wait until you see the 'Your remote is now connected' message and select Continue

More details here;

If a repairing after a few attempts does not solve your issue, you can order a replacement remote online on the later pages on that link above

loui11 — Wed, 08 Jan 2025 14:10:37 GMT

Thanks. I have tried this and have contacted sky.