Subtitle Issue on Sky Sports UHD Live Sync Channel

RL18 — Wed, 08 Jan 2025 10:44:49 GMT

Hi all,

I am writing to report an issue regarding subtitles on the Sky Sports UHD Live Sync channel. Upon tuning into the channel, subtitles appear for approximately 15 seconds and then disappear completely. No further subtitles are displayed unless the channel is changed and then tuned back to the Sky Sports UHD Live Sync channel. However, the same issue persists, with subtitles appearing briefly for 15 seconds before vanishing again.

This issue is particularly annoying for viewers with hearing problems, as it significantly impacts their viewing experience. I would appreciate your assistance in resolving it.

Thanks all.

Re: Subtitle Issue on Sky Sports UHD Live Sync Channel

lettice — Wed, 08 Jan 2025 11:00:51 GMT

Your best bet to get this checked and resolved by Sky is to send an email to the Sky Viewer relations team to report it;
ViewerR@sky.uk

They do respond to emails with any updates for your queries or problems.

topic Subtitle Issue on Sky Sports UHD Live Sync Channel in Sky Stream

Subtitle Issue on Sky Sports UHD Live Sync Channel

Re: Subtitle Issue on Sky Sports UHD Live Sync Channel