topic Re: Apps on continue watching rail in Sky Stream

Apps on continue watching rail

Deedee36 — Fri, 03 Jan 2025 10:52:43 GMT

This past few days I've noticed any app based watched stuff ie iPlayer itv x ch 4 on the continue watching rail seems to have a bit of a delay in moving along the rail.This seems to range anything from 5 minutes to about 25 minutes.

Has anyone else noticed this?

If so can you please report here

Re: Apps on continue watching rail

Jporch316 — Fri, 03 Jan 2025 10:17:50 GMT

Yes !

been watching ludwig on iplayer and after finishing an episode the comtinur watching rail was only showing them as half watched (on glass)

as stated it corrected itself within 5 or so minutes

Re: Apps on continue watching rail

Skull+Treaty — Fri, 03 Jan 2025 10:22:46 GMT

Yep.

We also have the issue of the episode we've just finished staring to play again rather than the next one; when we use CW.
I don't bother using Stream for iplayer at all now, overall it's too clunky for my liking, the app on the TV is much better.

Re: Apps on continue watching rail

KevNewMedia — Fri, 03 Jan 2025 10:31:04 GMT

Hi @Deedee36

Thanks for making us aware of this issue.

@Deedee36 @Skull+Treaty @Jporch316 Can I ask if you've seen this with non-app content?

Re: Apps on continue watching rail

Deedee36 — Fri, 03 Jan 2025 10:33:18 GMT

@KevNewMedia For me I only noticed it on app based content ie iPlayer itv x etc

Re: Apps on continue watching rail

KevNewMedia — Fri, 03 Jan 2025 10:50:17 GMT

Thanks very much.

I've escalated the problem to our support teams and as soon as I hear back, I'll update you all.

I've marked this post as answered for now, so that it's easier for people to see the most up-to-date information.

Re: Apps on continue watching rail

lettice — Fri, 03 Jan 2025 10:59:29 GMT

Not seeing this issue.

Just thought I'd test with these two progs on iPlayer and ITVx and on exiting both the apps, my continue watching rail was populated correctly immediately.

Re: Apps on continue watching rail

MarkGoldsmith — Fri, 03 Jan 2025 11:04:00 GMT

@Jporch316 wrote:
Yes !

been watching ludwig on iplayer and after finishing an episode the comtinur watching rail was only showing them as half watched (on glass)

as stated it corrected itself within 5 or so minutes

Same for me, i've seen it affect shows from iPlayer and Amazon Prime.

Re: Apps on continue watching rail

lettice — Fri, 03 Jan 2025 11:09:29 GMT

Also tried with Paramount+ and C4.

As above on exiting both apps, continue watching rail updated immediately.

Re: Apps on continue watching rail

Ellie_TV — Fri, 03 Jan 2025 11:19:04 GMT

@lettice

The issue seems to be when you finish watching a show, not just dipping in and stopping midway through.

Re: Apps on continue watching rail

lettice — Fri, 03 Jan 2025 12:20:56 GMT

Odd, even with ff those I tested earlier to end and same for the two Sky Atlantic On demand ones, it drops back to the ones I had previously in continue watching from yesterday that are not yet finished, as expected.

So all those I tested earlier have gone from my continue watching, now watched.

Not something I have noticed before, but for both series and films, Netflix app does not show the viewed timeline on its continue watching tile, as all the other apps and On demand do.

Re: Apps on continue watching rail

Fothergill1 — Fri, 03 Jan 2025 14:05:05 GMT

I've noticed this particularly on iPlayer and 4 programmes. It's not a big issue, as others have mentioned if you check back a little later the problem has sorted itself out.

Re: Apps on continue watching rail

Skull+Treaty — Fri, 03 Jan 2025 14:20:29 GMT

@KevNewMedia wrote:
Hi @Deedee36

Thanks for making us aware of this issue.

@Deedee36 @Skull+Treaty @Jporch316 Can I ask if you've seen this with non-app content?

@KevNewMedia

I've only noticed it for iplayer.