https://helpforum.sky.com/t5/Sky-Stream/Can-t-factory-reset-my-Sky-stream-remote/m-p/4869257#M42708 <P>Ethernet - spoke to Sky and they are sending me a replacement puck</P> Thu, 02 Jan 2025 18:21:18 GMT Martyn+Green 2025-01-02T18:21:18Z https://helpforum.sky.com/t5/Sky-Stream/Can-t-factory-reset-my-Sky-stream-remote/m-p/4868384#M42641 <P>Set up my remote to work with my Sony TV and it worked fine and the added the Bose sound bar &nbsp;- now because of an audio synch problem I wanted to control just the TV volume but I can't seem to factory reset my stream remote. &nbsp;It still hangs onto the Bose sound bar control. &nbsp;Tried 7 and 9 and 4 and 6 and then 1&nbsp;<SPAN>and 3 but no success. &nbsp;Even reset the &nbsp;sky stream box but no joy. What else can I do?</SPAN></P> Thu, 02 Jan 2025 00:26:35 GMT https://helpforum.sky.com/t5/Sky-Stream/Can-t-factory-reset-my-Sky-stream-remote/m-p/4868384#M42641 Martyn+Green 2025-01-02T00:26:35Z https://helpforum.sky.com/t5/Sky-Stream/Can-t-factory-reset-my-Sky-stream-remote/m-p/4868614#M42648 <P>It may not be a remote issue. How are you Puck, tv and Bose connected?</P> Thu, 02 Jan 2025 09:56:29 GMT https://helpforum.sky.com/t5/Sky-Stream/Can-t-factory-reset-my-Sky-stream-remote/m-p/4868614#M42648 Mark39 2025-01-02T09:56:29Z https://helpforum.sky.com/t5/Sky-Stream/Can-t-factory-reset-my-Sky-stream-remote/m-p/4869257#M42708 <P>Ethernet - spoke to Sky and they are sending me a replacement puck</P> Thu, 02 Jan 2025 18:21:18 GMT https://helpforum.sky.com/t5/Sky-Stream/Can-t-factory-reset-my-Sky-stream-remote/m-p/4869257#M42708 Martyn+Green 2025-01-02T18:21:18Z