topic Re: Sky Stream updates in Sky Stream

Sky Stream updates

dgbags — Tue, 31 Dec 2024 07:56:54 GMT

I have to reset my sky stream box about 3 times a week with an softwear update message, I've got 3 pucks and it only does it on this one, how do I get hold of someone to get a replacement, it's so annoying

Re: Sky Stream updates

Mark39 — Tue, 31 Dec 2024 09:04:59 GMT

Give Sky a call.

You can find the number to via the 'need more help' link towards the bottom of the page here: https://www.sky.com/help/home

Re: Sky Stream updates

oj01 — Tue, 31 Dec 2024 09:41:33 GMT

@dgbags wrote:
I have to reset my sky stream box about 3 times a week with an softwear update message, I've got 3 pucks and it only does it on this one, how do I get hold of someone to get a replacement, it's so annoying

Are you sure it's the Puck and not the TV giving that message? Try switching two of the Pucks around to see if the issue stays with the Puck.

Re: Sky Stream updates

Exiled-in-HH — Tue, 31 Dec 2024 16:36:14 GMT

When you phone Sky and get offered a link for further assistance ... say NO ... and author will connect you to a human😉