topic Re: Wind has ripped cable off house in Sky Stream

Wind has ripped cable off house

Bill53 — Tue, 24 Dec 2024 12:48:33 GMT

The wind has ripped the sky cable off the wall of the house. It is partly attached and the service is not affected, but I want an engineer to come and reattach it before it comes off completely.

Re: Wind has ripped cable off house

Fothergill1 — Tue, 24 Dec 2024 12:55:48 GMT

Hi @Bill53 This is a customer helping customer forum and you are not addressing Sky. You will need to call them about your issue.

If Sky is your mobile provider you can phone them by dialling 150.

If it is not your provider follow this link https://www.sky.com/help/home and scroll down to need more help, click on this and you will see an 0333 phone number to use to call Sky. Unfortunately I cannot include the actual phone number as the forum filters will block it.

Re: Wind has ripped cable off house

TimmyBGood — Tue, 24 Dec 2024 13:20:04 GMT

@Bill53

Stream doesn't use a 'sky cable'

If you are referring to a satellite dish cable then you'll need a current subscription to a Sky satellite television service before Sky will consider booking installer attendance (which realistically isn't going to be over the next few days)