topic Re: Sky stream standby mode in Sky Stream

Sky stream standby mode

cookiemonsteruk — Sun, 25 Aug 2024 17:13:26 GMT

Any way to stop sky stream going into standby mode apart from shaking the remote. Its annoying

Re: Sky stream standby mode

GD1 — Sun, 25 Aug 2024 18:45:04 GMT

@cookiemonsteruk Afraid not, it will always do it after a set duration to make sure there is someone watching.

Re: Sky stream standby mode

sean121089 — Mon, 23 Dec 2024 11:59:35 GMT

Absolutely ridiculous. Sick of pausing something going away for 10 mins and coming back and its lost.

Re: Sky stream standby mode

Fothergill1 — Mon, 23 Dec 2024 14:37:04 GMT

@sean121089 If I think I will be paused for longer than about 5 minutes I tend to make a mental note of the current position and rewind about 10 minutes. When I get back I then just FF or RW as appropriate to the correct place. It's a lot of faffing about but at least you can continue with what you were watching.

Re: Sky stream standby mode

lettice — Mon, 23 Dec 2024 15:17:11 GMT

As above, if watching a live channel, just use rewind, Watch from Start or add to playlist and one of those should get you back if just pausing for say a fifteen minute or so.

Re: Sky stream standby mode

Fothergill1 — Mon, 23 Dec 2024 16:43:26 GMT

@lettice You are perfectly correct with the watch from start option but personally I won't use this method for this type of situation. I find that it will often put the programme onto your continue watching rail and then, even if you can get rid of it, it reappears with every subsequent episode. BBC and ITV are particularly bad for doing this.

Re: Sky stream standby mode

sean121089 — Tue, 24 Dec 2024 09:27:30 GMT

Yeah its not the end of the world but this wasn't an issue 20 years ago. They are making things worse.

Re: Sky stream standby mode

Chrisee — Tue, 24 Dec 2024 09:39:26 GMT

@sean121089 very true but of course 20 years ago energy saving was not high on the priorities and governments had not required electical devices to have energy saving features built-in as they do now.

Re: Sky stream standby mode

spannernick1 — Thu, 27 Feb 2025 22:43:46 GMT

Its werid, the puck is only 5v so at most it use 3 to 4 amps so same as a MXQ Android box so it uses not a lot of electric, the Sky Q box uses a lot more and that does not turn itself off, it has heatsinks in it because it use a dish and the Sky Q box gets hot, plus it uses more than 5V, it uses a PS/2 type connector plugged into it in the middle of it so proberly uses 5v and 12v, like a PC does.

So I do not see Sky Steam using the same amount of electic say as a 2KW heater that 55p a day, proberly more like 2p a day.

Sky Steam uses the same amount as a mobile phone when its charging on slow charge, that uses 5v, on fast charging it uses 12v.

And it uses as much as a Mini Console(Sega Mega Drive Mini or THEC64) uses, they use 5v too because they use ARM SoC in them so mobile tech so it can use phone chargers to power them because they do not come with a power suppy, some use 3 amps and some use 1 amp and as much as a Raspberry PI. uses.

Re: Sky stream standby mode

Kirsty163 — Sun, 01 Jun 2025 13:11:50 GMT

I've had sky stream since January and have only had this problem today. My tv watching habits haven't changed so I'm wondering if there's been an update in the last week (I've been out of the country so not watched for the 7 days) causing this problem today.

I've turned off the power saving features that I can find but can't find a specific setting for standby on my sky stream puck settings.

Re: Sky stream standby mode

MarkGoldsmith — Sun, 01 Jun 2025 15:07:45 GMT

@Kirsty163 wrote:
I've had sky stream since January and have only had this problem today. My tv watching habits haven't changed so I'm wondering if there's been an update in the last week (I've been out of the country so not watched for the 7 days) causing this problem today.
I've turned off the power saving features that I can find but can't find a specific setting for standby on my sky stream puck settings.

@Kirsty163 Nothing has changed - this has always been the way with the sky streaming platform and is by design. If you pause live TV, are idle on the Home Screen or pause sky on-demand content after 10 minutes of idleness the puck will turn off unless you pick up the remote or press a button on the remote switch resets the 10 minute timer.

Re: Sky stream standby mode

mfactor111 — Tue, 17 Jun 2025 09:11:40 GMT

Any update on this problem , I have music playing when around my flat all day and suddenly all goes quiet, was in the shower earlier and knew what it was, but did not want the faff of getting out half shaven and naked, telly remote by big balcony window lol.

Re: Sky stream standby mode

Fothergill1 — Tue, 17 Jun 2025 10:14:31 GMT

@mfactor111 wrote:
Any update on this problem , I have music playing when around my flat all day and suddenly all goes quiet, was in the shower earlier and knew what it was, but did not want the faff of getting out half shaven and naked, telly remote by big balcony window lol.

@mfactor111 The mind boggles 😂. In answer to your question, unfortunately nothing has changed and is very unlikely to ever do so as the puck (& Glass) is designed to do this as part of the eco power saving system. I agree that it is very annoying and if nothing else it could to with a longer time limit before shutting down. My Samsung TV gives various options including "Never".

Re: Sky stream standby mode

kendoe47 — Sun, 24 Aug 2025 21:32:10 GMT

Hi, My sky stream puck keeps going in to energy saving mode when watching live TV. It as only started doing this in last two weeks. It,s happening once every four hours. Surely it should not do this if you are watching live TV. I can understand it should turn off if I am not watching. Most frustrating feature.

Re: Sky stream standby mode

Fothergill1 — Sun, 24 Aug 2025 23:15:21 GMT

@kendoe47 As annoying as it is the puck is supposed to shut down after a period of inactivity. The puck has no way of knowing if you are watching or not which is the reason that a warning appears on the screen just before it shuts down telling you to pick up the remote. That is the pucks way of telling if you are there or not. Personally I find it highly annoying and should give you much more warning before it shuts down. You mention it happens after about 4 hours in my case it is much quicker than that, I would guess at less than 2 hours but have never actually timed it.

Even more annoying is when you pause a programme and when you return after 6 or 7 minutes you find the puck has shut down. It happened to me yesterday and today.

Re: Sky stream standby mode

HA05GER — Mon, 25 Aug 2025 00:20:51 GMT

I've found this problem and it's stupid. I've recently made a portable stream setup with a portable screen and a powerbank to run it all. I can then move the device between kitchen and garden. Anyway when plugging into my power bank under use the puck draws anything between 1 and 3w. Look at it this way these modern smoke alarms that are hardwired draw a similar amount constantly but that's fine. I get that over 100s of thousands of devices it adds up but bigger fish to fry. My AC unit will draw 16 days of that pucks usage in one hour. Don't get me started on the energy a smart meter draws 😂. I get having the feature as standard but allow people to turn it off if they want to.

Re: Sky stream standby mode

mfactor111 — Mon, 25 Aug 2025 04:34:20 GMT

Yes really anoying , I often have mine on in the background when cooking or pottering around my flat, had music playing yesterday when taking a shower , suddenly there was silence, its not to much to ask for a simple on/off toggle.

Re: Sky stream standby mode

kendoe47 — Mon, 25 Aug 2025 07:29:06 GMT

It's determined by inactivity I don't deem watching live TV as inactivity. I am all for saving energy, but my TV can turn this function off and every other form of watching TV as the facility to turn it off.

You can watch Sky Go without this problem on any good tablet.

This is just another nail in the coffin for the puck, combine this with the lypsyc, freezing and delay in starting a program problems. Its not a very good advertisement in my opinion for a premium service. Roll on end of contract.

Re: Sky stream standby mode

Fothergill1 — Mon, 25 Aug 2025 11:29:15 GMT

@kendoe47 I also find it incredibly annoying but as explained in my post 15 above the puck has no way of knowing if you are watching the live TV broadcast or you have left it on and gone shopping etc. That is the reason it asks you to pickup the remote from time to time and turns off when you don't do so.

LIke you my TV has power & energy savings options to turn it off after a certain amount of time. It has a number of options with the range of 4, 6, 8 hours or having it Off altogether (which is my selection).

Re: Sky stream standby mode

mfactor111 — Mon, 25 Aug 2025 11:44:12 GMT

The trouble is Sky seems to think that people are glued to their screen every minute it is on, some of us have it on for background noise or music, mine is just on when I am home and pottering around, often on sky news on mute and listening to music thru another device , its 2025 and they can't sort it out ...