https://helpforum.sky.com/t5/Sky-Stream/Puk-keeps-freezing-and-no-talk/m-p/4860712#M41863 <P>Thanks all checked still doing it rang sky engineer calling thank you . And a Merry Christmas and a Happy New Year for 2025.</P> Mon, 23 Dec 2024 10:11:29 GMT Cyberjess 2024-12-23T10:11:29Z https://helpforum.sky.com/t5/Sky-Stream/Puk-keeps-freezing-and-no-talk/m-p/4859093#M41730 Every time I play on my xbox my puk in the living room starts to freeze and mute 🔇 speech? Sat, 21 Dec 2024 15:26:06 GMT https://helpforum.sky.com/t5/Sky-Stream/Puk-keeps-freezing-and-no-talk/m-p/4859093#M41730 Cyberjess 2024-12-21T15:26:06Z https://helpforum.sky.com/t5/Sky-Stream/Puk-keeps-freezing-and-no-talk/m-p/4859148#M41731 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2871823">@Cyberjess</a>&nbsp; That would suggest a wifi issue or lack of bandwidth.</P> <P>&nbsp;</P> <P>On you puck open the netflix app, go to Get Help and run connection test, what speed are you getting?</P> Sat, 21 Dec 2024 16:28:28 GMT https://helpforum.sky.com/t5/Sky-Stream/Puk-keeps-freezing-and-no-talk/m-p/4859148#M41731 GD1 2024-12-21T16:28:28Z https://helpforum.sky.com/t5/Sky-Stream/Puk-keeps-freezing-and-no-talk/m-p/4860712#M41863 <P>Thanks all checked still doing it rang sky engineer calling thank you . And a Merry Christmas and a Happy New Year for 2025.</P> Mon, 23 Dec 2024 10:11:29 GMT https://helpforum.sky.com/t5/Sky-Stream/Puk-keeps-freezing-and-no-talk/m-p/4860712#M41863 Cyberjess 2024-12-23T10:11:29Z