topic reconnect my sky satelite dish in Sky Stream

reconnect my sky satelite dish

Overf1nch — Fri, 20 Dec 2024 13:34:36 GMT

I purchased sky stream and my satelite dish was disconnected, unfortunately the stream system does not work properly at my location

Re: reconnect my sky satelite dish

Overf1nch — Fri, 20 Dec 2024 13:38:34 GMT

I need my satelite dish reconnected

Re: reconnect my sky satelite dish

mikealanr — Fri, 20 Dec 2024 13:54:01 GMT

Hi @Overf1nch

We are fellow customers here on the forum. If you want to go back to a Sky satellite product you will need to call Sky customer services.

However please note that you cannot have a streaming account and Q together, if you still have your Q kit it should be a case of plugging it back in and Sky reactivating your viewing card. However if you have returned your kit there will be a wait for an engineer and your stream account will cease immediately.

MikeAlanR

Re: reconnect my sky satelite dish

TimmyBGood — Fri, 20 Dec 2024 16:22:57 GMT

@Overf1nch

Sky doesn't disconnect dishes when users leave Sky Q, so who was that done by?

Posts in the Q forum suggest waits stretching into the new year.