topic Re: Streaming not working in Sky Stream

Streaming not working

Tabanackle — Mon, 16 Dec 2024 18:04:22 GMT

It has been a few weeks now I keep having to reboot the router tonight I can't watch anything it just keeps spinning around how do I go about leaving sky. Please

Re: Streaming not working

GD1 — Mon, 16 Dec 2024 18:07:01 GMT

@Tabanackle You can only cancel if you are still in the 31 day cool off, if nto Sky may not allow you to cancel.

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Re: Streaming not working

Dazzasky — Tue, 17 Dec 2024 07:41:35 GMT

@Tabanackle wrote:
It has been a few weeks now I keep having to reboot the router tonight I can't watch anything it just keeps spinning around how do I go about leaving sky. Please

If you want to cancel your Sky account then you need to contact Sky directly via the telephone @Tabanackle