https://helpforum.sky.com/t5/Sky-Stream/Sky-Puck-was-stolen/m-p/4854597#M41337 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4281072">@Smudgy8424</a>&nbsp;</P><P>&nbsp;</P><P>You will need to call Sky and advise them of the theft of the puck. They will arrange a replacement, however warranty will not cover this and you will need to claim on your home insurance if sky decide to leverage a charge.</P><P>&nbsp;</P><P>It's currently £38 for a puck. See: <A href="https://www.sky.com/help/articles/lost-or-stolen-sky-glass" target="_blank" rel="noopener">https://www.sky.com/help/articles/lost-or-stolen-sky-glass </A><SPAN>&amp; <A href="https://www.sky.com/help/articles/charges-for-not-returning-sky-stream-puck" target="_blank">https://www.sky.com/help/articles/charges-for-not-returning-sky-stream-puck</A></SPAN></P><P>&nbsp;</P><P>We are fellow subscribers here on the community, so you will have to speak to Sky.</P><P>&nbsp;</P><P>MikeAlanR</P> Mon, 16 Dec 2024 23:00:45 GMT mikealanr 2024-12-16T23:00:45Z https://helpforum.sky.com/t5/Sky-Stream/Sky-Puck-was-stolen/m-p/4854588#M41334 Hi, my sky Puck has been stolen from my flat along with my TV. 8 wanted to ask if the warranty covers any costs for it to be replaced? If it is going to cost me then please can someone let me know approx how much is it likely to cost me? Thanks, Sarah Louise! Mon, 16 Dec 2024 22:37:53 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-Puck-was-stolen/m-p/4854588#M41334 Smudgy8424 2024-12-16T22:37:53Z https://helpforum.sky.com/t5/Sky-Stream/Sky-Puck-was-stolen/m-p/4854597#M41337 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4281072">@Smudgy8424</a>&nbsp;</P><P>&nbsp;</P><P>You will need to call Sky and advise them of the theft of the puck. They will arrange a replacement, however warranty will not cover this and you will need to claim on your home insurance if sky decide to leverage a charge.</P><P>&nbsp;</P><P>It's currently £38 for a puck. See: <A href="https://www.sky.com/help/articles/lost-or-stolen-sky-glass" target="_blank" rel="noopener">https://www.sky.com/help/articles/lost-or-stolen-sky-glass </A><SPAN>&amp; <A href="https://www.sky.com/help/articles/charges-for-not-returning-sky-stream-puck" target="_blank">https://www.sky.com/help/articles/charges-for-not-returning-sky-stream-puck</A></SPAN></P><P>&nbsp;</P><P>We are fellow subscribers here on the community, so you will have to speak to Sky.</P><P>&nbsp;</P><P>MikeAlanR</P> Mon, 16 Dec 2024 23:00:45 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-Puck-was-stolen/m-p/4854597#M41337 mikealanr 2024-12-16T23:00:45Z