topic How do you activate sky in Sky Stream

How do you activate sky

James484u — Fri, 13 Dec 2024 23:43:17 GMT

I can't get sky it keeps saying go to sky/activate and that page won't come up

Re: How do you activate sky

GD1 — Sat, 14 Dec 2024 00:10:50 GMT

@James484u You've posted this in the Sky Q forum, however Sky Q doesn't get activated online. Do you have Sky Stream?

Re: How do you activate sky

James484u — Sat, 14 Dec 2024 05:13:37 GMT

Hi yes it's sky stream I havnt a clue what that's called I'm not tech savvy I'm geting old. Sorry

Re: How do you activate sky

lettice — Sat, 14 Dec 2024 05:30:10 GMT

Go to the My Sky app or your MySky account online at https://www.sky.com/mysky

Once logged in go to the Product settings area or https://www.sky.com/productsettings/streaming-tv/activate where you can enter your activation code.

Re: How do you activate sky

James484u — Sat, 14 Dec 2024 05:42:33 GMT

I've tried going on the product services and it says page is restricted this is a nightmare

Re: How do you activate sky

lettice — Sat, 14 Dec 2024 07:31:41 GMT

@James484u

I've escalated this to Sky and they should be in touch with you soon about it.
Look out for a message from Sky on your email and Sky Community private messages.
Look out for the blue chat bubble within your Sky community.
More about an escalation here;

https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: How do you activate sky

Addie15 — Sat, 14 Dec 2024 11:28:05 GMT

Hi there! Thank you for escalating this. We have sent an invite to @James484u.

Re: How do you activate sky

Iy2f — Sun, 25 Jan 2026 19:07:36 GMT

I've got the same problem please help I got it from a second hand seller

Re: How do you activate sky

TimmyBGood — Sun, 25 Jan 2026 20:06:30 GMT

@Iy2f wrote:

I got it from a second hand seller

https://www.sky.com/help/articles/buying-sky-glass-second-hand

Note that only pucks distributed before February 23rd 2023 can be legitimately 'second hand'. All Stream hardware past that date was loaned, not sold: unfortunately there's no way to differentiate one from the other.