topic Re: Sky stream remote draining batteries in Sky Stream

Sky stream remote draining batteries

Kog — Wed, 11 Dec 2024 21:33:15 GMT

Hi my sky stream remotes are both draining batteries. I literally have to change them every 2 or 3 days.

Re: Sky stream remote draining batteries

Stephen+Mourton — Wed, 11 Dec 2024 22:33:59 GMT

Well that obviously should not happen. I have had Stream for several months now and have had no need to change the batteries as yet. So either it is a faulty remote in which case ask Sky for a replacement, or there is something wrong with your batteries. I hope that helps.

Re: Sky stream remote draining batteries

Fothergill1 — Wed, 11 Dec 2024 23:49:56 GMT

Hi @Kog and welcome to the forum. When I first joined the streaming platform in July 2022 this was quite a common problem and I had the same problem but in my case the batteries lasted a couple of weeks. I contacted Sky and requested a replacement remote which they sent me and I have not had any issues since then.

Log into your MySky account and then you can request a replacement at the following link: Streaming TV replacement remote

If you are lucky enough to have one available you can use a Sky Q remote while you wait for a replacement to arrive.