https://helpforum.sky.com/t5/Sky-Stream/sky-puck/m-p/4848763#M40966 <P>my sky puck works on my tv in front room but my sky puck in my bedroom says i need to have sky ultimate tv package to watch it which i already have ?</P> Wed, 11 Dec 2024 13:09:28 GMT tracey-63 2024-12-11T13:09:28Z https://helpforum.sky.com/t5/Sky-Stream/sky-puck/m-p/4848753#M40964 <P>sky puck box working in front room but my other sky puck bix not working in my bedroom</P> Wed, 11 Dec 2024 13:02:02 GMT https://helpforum.sky.com/t5/Sky-Stream/sky-puck/m-p/4848753#M40964 tracey-63 2024-12-11T13:02:02Z https://helpforum.sky.com/t5/Sky-Stream/sky-puck/m-p/4848757#M40965 <P>What exactly do you mean by "not working"?</P><P>&nbsp;</P><P>The more information you can give the better the chance of the community here being able to help</P> Wed, 11 Dec 2024 13:06:19 GMT https://helpforum.sky.com/t5/Sky-Stream/sky-puck/m-p/4848757#M40965 MarkGoldsmith 2024-12-11T13:06:19Z https://helpforum.sky.com/t5/Sky-Stream/sky-puck/m-p/4848763#M40966 <P>my sky puck works on my tv in front room but my sky puck in my bedroom says i need to have sky ultimate tv package to watch it which i already have ?</P> Wed, 11 Dec 2024 13:09:28 GMT https://helpforum.sky.com/t5/Sky-Stream/sky-puck/m-p/4848763#M40966 tracey-63 2024-12-11T13:09:28Z https://helpforum.sky.com/t5/Sky-Stream/sky-puck/m-p/4848768#M40967 <P>Check out the posted marked as the answer in this thread:&nbsp;<A href="https://helpforum.sky.com/t5/Sky-Stream/Sky-Stream-Puck-Showing-No-Subscription/td-p/4487349" target="_blank">https://helpforum.sky.com/t5/Sky-Stream/Sky-Stream-Puck-Showing-No-Subscription/td-p/4487349</A></P><P>&nbsp;</P><P>There is a known issue affecting some customers and the workaround steps are provided in that post</P> Wed, 11 Dec 2024 13:13:26 GMT https://helpforum.sky.com/t5/Sky-Stream/sky-puck/m-p/4848768#M40967 MarkGoldsmith 2024-12-11T13:13:26Z