https://helpforum.sky.com/t5/Sky-Stream/Sky-stream-puck-not-working/m-p/4848689#M40929 <P>Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A></P> Wed, 11 Dec 2024 12:22:25 GMT Mr+Flibbles+86 2024-12-11T12:22:25Z https://helpforum.sky.com/t5/Sky-Stream/Sky-stream-puck-not-working/m-p/4848152#M40861 <P>Hello</P><P>I have plugged my additional stream puck into my tv and all I can get is a Retrieving data... screen?&nbsp;<BR />can anybody help?&nbsp;</P> Wed, 11 Dec 2024 00:09:43 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-stream-puck-not-working/m-p/4848152#M40861 jenniemacklin 2024-12-11T00:09:43Z https://helpforum.sky.com/t5/Sky-Stream/Sky-stream-puck-not-working/m-p/4848689#M40929 <P>Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A></P> Wed, 11 Dec 2024 12:22:25 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-stream-puck-not-working/m-p/4848689#M40929 Mr+Flibbles+86 2024-12-11T12:22:25Z