topic All 4 app not loading on puck in Sky Stream

All 4 app not loading on puck

Graywolf7369 — Wed, 11 Dec 2024 01:26:59 GMT

Okay so I followed a thread a few months back about the channel 4/ all 4 app not working on the sky glass which got it working again. But I can not for the life of me get it working again on the puck..

I've tried unplugging and refreshing that way, I've refreshed the apps through settings I've even rebooted the whole puck. NOTHING I have tried has got it working again. Anyone any other suggestions? Would be a huge help. Tia

Re: All 4 app not loading on puck

Mr+Flibbles+86 — Thu, 12 Dec 2024 10:11:07 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: All 4 app not loading on puck

Addie15 — Sat, 14 Dec 2024 11:09:36 GMT

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.