topic Re: Sky puck won’t stay on after power cut in Sky Stream https://helpforum.sky.com/t5/Sky-Stream/Sky-puck-won-t-stay-on-after-power-cut/m-p/4845855#M40716 <P>Thank you very much, that's worked.</P> Mon, 09 Dec 2024 04:27:40 GMT A+Evans+1962 2024-12-09T04:27:40Z Sky puck won’t stay on after power cut https://helpforum.sky.com/t5/Sky-Stream/Sky-puck-won-t-stay-on-after-power-cut/m-p/4845655#M40657 <P>The internet is back on and the tv is coming on, but the puck light flashes and comes on then goes off again. Tried unplugging etc. we had 3/4 short power cut and now it won't stay on ,</P> Sun, 08 Dec 2024 19:49:56 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-puck-won-t-stay-on-after-power-cut/m-p/4845655#M40657 A+Evans+1962 2024-12-08T19:49:56Z Re: Sky puck won’t stay on after power cut https://helpforum.sky.com/t5/Sky-Stream/Sky-puck-won-t-stay-on-after-power-cut/m-p/4845717#M40673 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/226872">@A+Evans+1962</a>&nbsp;</P><P>&nbsp;</P><P>You need to try the recovery steps outlined here: <A href="https://www.sky.com/help/articles/power-issue-help-sky-glass-sky-stream-puck" target="_blank">https://www.sky.com/help/articles/power-issue-help-sky-glass-sky-stream-puck</A></P><P>&nbsp;</P><P>Namely step 4.</P><P>&nbsp;</P><P>MikeAlanR</P> Sun, 08 Dec 2024 20:56:49 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-puck-won-t-stay-on-after-power-cut/m-p/4845717#M40673 mikealanr 2024-12-08T20:56:49Z Re: Sky puck won’t stay on after power cut https://helpforum.sky.com/t5/Sky-Stream/Sky-puck-won-t-stay-on-after-power-cut/m-p/4845855#M40716 <P>Thank you very much, that's worked.</P> Mon, 09 Dec 2024 04:27:40 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-puck-won-t-stay-on-after-power-cut/m-p/4845855#M40716 A+Evans+1962 2024-12-09T04:27:40Z