https://helpforum.sky.com/t5/Sky-Stream/Sky-Puck-Remote-Issue/m-p/4844403#M40504 <P>I'm having a problem suddenly with my remote. The volume button now brings up search and the numbers do not work if I'm trying to enter a pin, for example. I have removed the batteries, unplugged the box, pressed 1 and 3, 4 and 6 and 7 and 9 as other posts suggest but nothing has changed. Any ideas greatly appreciated&nbsp;</P> Sat, 07 Dec 2024 12:00:24 GMT Micky84 2024-12-07T12:00:24Z https://helpforum.sky.com/t5/Sky-Stream/Sky-Puck-Remote-Issue/m-p/4844403#M40504 <P>I'm having a problem suddenly with my remote. The volume button now brings up search and the numbers do not work if I'm trying to enter a pin, for example. I have removed the batteries, unplugged the box, pressed 1 and 3, 4 and 6 and 7 and 9 as other posts suggest but nothing has changed. Any ideas greatly appreciated&nbsp;</P> Sat, 07 Dec 2024 12:00:24 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-Puck-Remote-Issue/m-p/4844403#M40504 Micky84 2024-12-07T12:00:24Z https://helpforum.sky.com/t5/Sky-Stream/Sky-Puck-Remote-Issue/m-p/4844981#M40545 <P>Hi there, <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4272197">@Micky84</a></SPAN>.I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A>&nbsp;</P> Sun, 08 Dec 2024 08:53:56 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-Puck-Remote-Issue/m-p/4844981#M40545 Addie15 2024-12-08T08:53:56Z