topic Re: Sky stream pin wont work in Sky Stream

Sky stream pin wont work

skycustomer29 — Sat, 30 Nov 2024 12:10:22 GMT

Hello, just received sky stream but the pin won't work it tells me to enter the last 4 digits of my mobile number which I did and I haven't changed in 6 years I press forgot pin and it asks for the last 4 digits of my payment method which is direct debit so I put my last 4 digits of bank account number which has not changed in 3 years but it says incorrect and it's the second time I've been asked to wait 10 mins I also tried my last 4 digits of sort code which didn't work. Does anyone know how to fix this?

Re: Sky stream pin wont work

Jporch316 — Sat, 30 Nov 2024 21:29:44 GMT

@skycustomer29 wrote:
Hello, just received sky stream but the pin won't work it tells me to enter the last 4 digits of my mobile number which I did and I haven't changed in 6 years I press forgot pin and it asks for the last 4 digits of my payment method which is direct debit so I put my last 4 digits of bank account number which has not changed in 3 years but it says incorrect and it's the second time I've been asked to wait 10 mins I also tried my last 4 digits of sort code which didn't work. Does anyone know how to fix this?

I have escalated your post to the online sky community support team. Please look out for an invitation to chat with them on this forum ....

Re: Sky stream pin wont work

Mr+Flibbles+86 — Sun, 01 Dec 2024 11:21:14 GMT

Thanks for escalating this. We’ve sent an invite to @skycustomer29 to chat.

Re: Sky stream pin wont work

Addie15 — Tue, 03 Dec 2024 11:23:49 GMT

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.