topic Sky puck controller compatability in Sky Stream

Sky puck controller compatability

Harry2912 — Sat, 30 Nov 2024 16:35:03 GMT

Recently moved to Sky Glass with 3 pucks. Of the 3 subsidiary TVs, only 1 (as it happens the oldest) would allow compatability with the Puck controller ie control sound and power on/off. Have purchased and returned 2 x 32" Smart TVs. Neither had compatability with the puck remote! Any advice please on what 32/43 inch TVs would work? TIA

Re: Sky puck controller compatability

mikealanr — Sat, 30 Nov 2024 16:50:01 GMT

Hi @Harry2912

It might be an idea to tell us what make and model they were so we can provide some advice! I have pucks on a Sony TV, 2 Samsung TVs and a HiSense TV all working without issue.

Some 'own brand' TVs from the likes of Argos are manufactured by other company's and just branded so other codes often work.

MikeAlanR

Re: Sky puck controller compatability

lettice — Sat, 30 Nov 2024 17:28:20 GMT

I would expect the majority of smart TVs of the last decade or so to work ok with a Puck and to be able to set the HDMI CEC ability for the puck along with TV to on/ off as well as the TV volume control.

It might just be a case as mentioned above , that for some brands of TVs, they do use other manufactures remote codes and often not so obvious to find.

We have seen recently some TV models where a user has to scroll through about 20 or more code selections to get it to work.

Plus, so make sure that HDMI control is on in the Puck settings as well as the correct setting form the TV.

As above, post the make and model here for some further help.

Re: Sky puck controller compatability

Harry2912 — Sat, 30 Nov 2024 17:40:43 GMT

Well the one TV it is working with is 65" Sony Bravia KD- 75S9005B probably the oldest. The 3 existing TVs that dont connect are...

Samsung 23" T24D39 a 1 should be added here some reason could not send this reply with the full model number!!!!!@

LG 32" 32LK33OU

Samsung 32"UE32H4510AK

The 2 purchased and subsequently returned are

Samsung 32" T5300 full HD

JVC ROKU 32" LT -32CR23

Guess what i am looking for is a recommendation for a decent, preferably,32" TV that is known to be compatible with the Puck remote!

Re: Sky puck controller compatability

Harry2912 — Sun, 01 Dec 2024 18:07:01 GMT

Thanks for the advices. Are any of the TVs mentioned that are compatible with the controller, 32-43inch? If so would be grateful to know the model number. Thank you

Re: Sky puck controller compatability

josh+prior — Tue, 09 Dec 2025 16:53:29 GMT

I have a Sony Bravia KD-43xf8796 which works with a skyq but not a puck.