topic Re: Tv goes off at midnight in Sky Stream

Tv goes off at midnight

Kath1954 — Mon, 25 Nov 2024 11:40:29 GMT

At midnight the tv goes blank and we get an error message after I have turned the tv and puck off and on again the message reads programme loading but it never does we have missed the ending to silent witness for three weeks now any ideas. Thanks

Re: Tv goes off at midnight

mikealanr — Mon, 25 Nov 2024 12:40:48 GMT

Hi @Kath1954

Your TV uses the internet to deliver content. Do you have anything set up on your router to turn off WiFi etc?

MikeAlanR

Re: Tv goes off at midnight

martswain — Mon, 25 Nov 2024 16:39:22 GMT

@Kath1954 who is your ISP?

I am with TalkTalk, a feature called Homework Time in their Home Safe settings caused exactly that issue at midnight when enabled, the internet just stopped.

Suggest you investigate your ISP security or router settings first.

Re: Tv goes off at midnight

Kath1954 — Tue, 26 Nov 2024 10:24:01 GMT

Hi I am with talktalk so will investigate thanks

Re: Tv goes off at midnight

Kath1954 — Tue, 26 Nov 2024 10:25:04 GMT

Thanks all