https://helpforum.sky.com/t5/Sky-Stream/Intermittent-WiFi-issues/m-p/4829750#M39211 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4258155">@Lou113</a>&nbsp; On you puck open the netflix app, go to Get Help, run the connection test, what speed is being reported back?</P> <P>&nbsp;</P> <P>For reliable stream service you need a constant speed of 25mbps for HD &amp; 35mbps for UHD, anything less will manifest itself in the issues you're experiencing.</P> Sat, 23 Nov 2024 19:54:36 GMT GD1 2024-11-23T19:54:36Z https://helpforum.sky.com/t5/Sky-Stream/Intermittent-WiFi-issues/m-p/4829732#M39210 <P>When trying to watch anything our Sky Stream continually pauses to load, skips bits of programmes and missed the sound whilst watching anything. It is driving me mad and impossible to watch TV on.&nbsp;</P> Sat, 23 Nov 2024 19:33:55 GMT https://helpforum.sky.com/t5/Sky-Stream/Intermittent-WiFi-issues/m-p/4829732#M39210 Lou113 2024-11-23T19:33:55Z https://helpforum.sky.com/t5/Sky-Stream/Intermittent-WiFi-issues/m-p/4829750#M39211 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4258155">@Lou113</a>&nbsp; On you puck open the netflix app, go to Get Help, run the connection test, what speed is being reported back?</P> <P>&nbsp;</P> <P>For reliable stream service you need a constant speed of 25mbps for HD &amp; 35mbps for UHD, anything less will manifest itself in the issues you're experiencing.</P> Sat, 23 Nov 2024 19:54:36 GMT https://helpforum.sky.com/t5/Sky-Stream/Intermittent-WiFi-issues/m-p/4829750#M39211 GD1 2024-11-23T19:54:36Z