https://helpforum.sky.com/t5/Sky-Stream/Remote-broken-on-atrival/m-p/4828703#M39119 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4257021">@Hubbarde</a>&nbsp;wrote:<BR /><P>I had my sky package arrive yesterday&nbsp;</P><P>The number 7 is broken so can't enter pass pin&nbsp;</P><HR /></BLOCKQUOTE><P>That's not a good start.</P><P>Follow the troubleshooting here and at the end of it you should be able to order a replacement free of charge:</P><P><A href="https://www.sky.com/help/articles/remote-control-help-sky-glass" target="_self">https://www.sky.com/help/articles/remote-control-help-sky-glass</A>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P> Fri, 22 Nov 2024 18:34:37 GMT Ellie_TV 2024-11-22T18:34:37Z https://helpforum.sky.com/t5/Sky-Stream/Remote-broken-on-atrival/m-p/4828688#M39117 <P>I had my sky package arrive yesterday&nbsp;</P><P>The number 7 is broken so can't enter pass pin&nbsp;</P> Fri, 22 Nov 2024 18:11:49 GMT https://helpforum.sky.com/t5/Sky-Stream/Remote-broken-on-atrival/m-p/4828688#M39117 Hubbarde 2024-11-22T18:11:49Z https://helpforum.sky.com/t5/Sky-Stream/Remote-broken-on-atrival/m-p/4828703#M39119 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4257021">@Hubbarde</a>&nbsp;wrote:<BR /><P>I had my sky package arrive yesterday&nbsp;</P><P>The number 7 is broken so can't enter pass pin&nbsp;</P><HR /></BLOCKQUOTE><P>That's not a good start.</P><P>Follow the troubleshooting here and at the end of it you should be able to order a replacement free of charge:</P><P><A href="https://www.sky.com/help/articles/remote-control-help-sky-glass" target="_self">https://www.sky.com/help/articles/remote-control-help-sky-glass</A>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P> Fri, 22 Nov 2024 18:34:37 GMT https://helpforum.sky.com/t5/Sky-Stream/Remote-broken-on-atrival/m-p/4828703#M39119 Ellie_TV 2024-11-22T18:34:37Z