https://helpforum.sky.com/t5/Sky-Stream/Puck-problems/m-p/4828417#M39101 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4256496">@Tony1952</a>&nbsp;wrote:<BR /><P>Was installing the new sky puck, putting in password and then it froze. We rebooted it and it keeps coming up with press 7 and 9 but it's froze on that page</P><HR /></BLOCKQUOTE><P>Worth trying to hold the remote really close to the puck in setup mode as it's it IR mode during setup.&nbsp;</P> Fri, 22 Nov 2024 13:41:29 GMT Jporch316 2024-11-22T13:41:29Z https://helpforum.sky.com/t5/Sky-Stream/Puck-problems/m-p/4828171#M39087 <P>Was installing the new sky puck, putting in password and then it froze. We rebooted it and it keeps coming up with press 7 and 9 but it's froze on that page</P> Fri, 22 Nov 2024 11:04:43 GMT https://helpforum.sky.com/t5/Sky-Stream/Puck-problems/m-p/4828171#M39087 Tony1952 2024-11-22T11:04:43Z https://helpforum.sky.com/t5/Sky-Stream/Puck-problems/m-p/4828417#M39101 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4256496">@Tony1952</a>&nbsp;wrote:<BR /><P>Was installing the new sky puck, putting in password and then it froze. We rebooted it and it keeps coming up with press 7 and 9 but it's froze on that page</P><HR /></BLOCKQUOTE><P>Worth trying to hold the remote really close to the puck in setup mode as it's it IR mode during setup.&nbsp;</P> Fri, 22 Nov 2024 13:41:29 GMT https://helpforum.sky.com/t5/Sky-Stream/Puck-problems/m-p/4828417#M39101 Jporch316 2024-11-22T13:41:29Z