https://helpforum.sky.com/t5/Sky-Stream/sky-puck/m-p/4828251#M39095 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4226364">@ww1948ww</a>&nbsp;wrote:<BR /><P>my second sky puck does not get used much.When I got it in September set up worked fine.Tried it this morning and got to SKY logo and it just faded .Any help would be bbgreatly appreciated.I have followed all tips on HELP section but stays same</P><HR /></BLOCKQUOTE><P>Can you try connecting it to another TV? If you've already got another puck just do a quick switch over of the puck itself (not the power &amp; HDMI cables) and see if it'll work.&nbsp;</P> Fri, 22 Nov 2024 12:07:45 GMT Ellie_TV 2024-11-22T12:07:45Z https://helpforum.sky.com/t5/Sky-Stream/sky-puck/m-p/4828238#M39094 <P>my second sky puck does not get used much.When I got it in September set up worked fine.Tried it this morning and got to SKY logo and it just faded .Any help would be bbgreatly appreciated.I have followed all tips on HELP section but stays same</P> Fri, 22 Nov 2024 11:54:52 GMT https://helpforum.sky.com/t5/Sky-Stream/sky-puck/m-p/4828238#M39094 ww1948ww 2024-11-22T11:54:52Z https://helpforum.sky.com/t5/Sky-Stream/sky-puck/m-p/4828251#M39095 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4226364">@ww1948ww</a>&nbsp;wrote:<BR /><P>my second sky puck does not get used much.When I got it in September set up worked fine.Tried it this morning and got to SKY logo and it just faded .Any help would be bbgreatly appreciated.I have followed all tips on HELP section but stays same</P><HR /></BLOCKQUOTE><P>Can you try connecting it to another TV? If you've already got another puck just do a quick switch over of the puck itself (not the power &amp; HDMI cables) and see if it'll work.&nbsp;</P> Fri, 22 Nov 2024 12:07:45 GMT https://helpforum.sky.com/t5/Sky-Stream/sky-puck/m-p/4828251#M39095 Ellie_TV 2024-11-22T12:07:45Z