topic Re: Losing content in Sky Stream

Losing content

Mags1951 — Tue, 19 Nov 2024 21:29:23 GMT

Cursoring through streams whereby we started after the start and went to start from beginning, lose the whole thing. It then goes onto the next film on the channel, which defeats the object of the exercise! Frequently happening, especially when using pause , restart and f/forward. Not good enough. At least with Virgin I had better control than this.

Re: Losing content

Lisa-P1987 — Wed, 20 Nov 2024 11:15:06 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Losing content

Addie15 — Fri, 22 Nov 2024 11:15:06 GMT

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.