topic Re: Game of Thrones Extra content missing the endings in Sky Stream

Game of Thrones Extra content missing the endings

Pete2511 — Mon, 18 Nov 2024 15:29:59 GMT

Hey Team,

I have been watching the Game of Thrones extra shows such as Inside the episode, Behind the scenes and meet the cast etc etc....I noticed that nearly all the shows in the extras series have a few minutes of the end missing. This is really annoying as they are in the middle of explaining a behind the scenes concept and the programme ends and moves onto the next one.

Has anyone else experienced this, maybe with other shows when they try and watch the extra bonus material etc?

Just wondering....and if there's a reason why this is?

Re: Game of Thrones Extra content missing the endings

lettice — Mon, 18 Nov 2024 15:30:51 GMT

Your best bet to get this checked and resolved by Sky is to send an email to the Sky Viewer relations team to report it;
ViewerR@sky.uk

They do respond to emails with any updates for your queries or problems.

Re: Game of Thrones Extra content missing the endings

Pete2511 — Mon, 18 Nov 2024 15:33:15 GMT

Thank you, I will do that for sure 😀

Re: Game of Thrones Extra content missing the endings

Pete2511 — Mon, 18 Nov 2024 15:54:47 GMT

@lettice I have emailed them, thank you.

Once they have replied I'll put a summary here in case other users have been experiencing similar with other shows.

Re: Game of Thrones Extra content missing the endings

Pete2511 — Tue, 19 Nov 2024 13:20:31 GMT

So Sky got back in touch relatively quickly saying they could not replicate what I was seeing....

I have created a couple of videos to show the issue, I have also sent these back to Sky. Below is a link to the videos in a public Dropbox folder.

End of Programmes Missing

I have got a work around which is: towards the end of any episode of any of the extras features the 'next episode begins in....' message comes up and counts down - if you let that happen then the end of the video you are currently watching is cut off, if you pause it during that count down and then press play again, it bypasses the auto starting of the next episode and finishes the one you're on....Success 😀

Hope that may help anyone else experiencing similar issues....