topic Re: Discovery plus in Sky Stream

Discovery plus

Keith112 — Sun, 17 Nov 2024 14:53:34 GMT

I can no longer receive Dicovery. It keeps asking me to upgrade my pass. My sky stream contract already includes Discovery.

Re: Discovery plus

mikealanr — Sun, 17 Nov 2024 16:19:11 GMT

Hi @Keith112

If you have just moved to Stream from Q you need to reactivate your subscription as per these instructions: https://www.sky.com/help/articles/discovery-plus

If you have been watching on stream previously, is the subscription showing in Sky marketplace?

MikeAlanR

Re: Discovery plus

Keith112 — Tue, 19 Nov 2024 20:13:38 GMT

Thanks for the information. After hours going round in circles I've not been able to sort it out and I've run out of patience. Thanks again for trying to help me

Keith

Re: Discovery plus

Keith112 — Wed, 20 Nov 2024 16:34:18 GMT

Glad to tell you I finally sorted my Discoveryplus.

Thanks again for your help

Keith