https://helpforum.sky.com/t5/Sky-Stream/Sky-puck/m-p/4820264#M38442 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4248984">@Hammergeezer_58</a>&nbsp;wrote:<BR />Hi my Sky puck keeps going back to the home page during a program ?<HR /></BLOCKQUOTE><P>Have you checked the broadband speed the puck is receiving? To do this open the Netflix app, navigate to the get help menu and run a network check. Ideally you need 25Mbps absolute minimum for HD and 30Mbps for UHD but ideally a lot more.&nbsp;</P><P>Also, try giving the puck a full reboot. Turn it off at the wall for a minute or two then power it back on. This often clears some software glitches.&nbsp;</P> Fri, 15 Nov 2024 09:23:58 GMT Mister_Dalek 2024-11-15T09:23:58Z https://helpforum.sky.com/t5/Sky-Stream/Sky-puck/m-p/4820257#M38441 Hi my Sky puck keeps going back to the home page during a program ? Fri, 15 Nov 2024 09:12:06 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-puck/m-p/4820257#M38441 Hammergeezer_58 2024-11-15T09:12:06Z https://helpforum.sky.com/t5/Sky-Stream/Sky-puck/m-p/4820264#M38442 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4248984">@Hammergeezer_58</a>&nbsp;wrote:<BR />Hi my Sky puck keeps going back to the home page during a program ?<HR /></BLOCKQUOTE><P>Have you checked the broadband speed the puck is receiving? To do this open the Netflix app, navigate to the get help menu and run a network check. Ideally you need 25Mbps absolute minimum for HD and 30Mbps for UHD but ideally a lot more.&nbsp;</P><P>Also, try giving the puck a full reboot. Turn it off at the wall for a minute or two then power it back on. This often clears some software glitches.&nbsp;</P> Fri, 15 Nov 2024 09:23:58 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-puck/m-p/4820264#M38442 Mister_Dalek 2024-11-15T09:23:58Z