topic Sky Stream SW - which SW leve in your puck? in Sky Stream

Sky Stream SW - which SW leve in your puck?

Neskutz — Wed, 13 Nov 2024 13:01:04 GMT

Hello,

i recently had a problem with Sky Stream and i reported it to SKY, and also to this forum.

last week i noticed that the problem i reported was not there any longer so i checked and compared the SW levels and realised that the SW in my puck has been upgraded

Before and Current SW:

I am not sure if the upgrade was only personal to my puck or if it was a general release

can you guys tell me which SW is the equivalent to the above running in your puck?

thank you

Re: Sky Stream SW - which SW leve in your puck?

MarkGoldsmith — Wed, 13 Nov 2024 13:05:52 GMT

@Neskutz wrote:
Hello,

i recently had a problem with Sky Stream and i reported it to SKY, and also to this forum.

last week i noticed that the problem i reported was not there any longer so i checked and compared the SW levels and realised that the SW in my puck has been upgraded

Before and Current SW:

I am not sure if the upgrade was only personal to my puck or if it was a general release

can you guys tell me which SW is the equivalent to the above running in your puck?

thank you

Sky typically roll out software releases in small batches to customers and therefore can take several weeks for all customers to recieve the updated software on all their compatiable devices.

Re: Sky Stream SW - which SW leve in your puck?

Dazzasky — Wed, 13 Nov 2024 14:16:07 GMT

@Neskutz wrote:
Hello,

i recently had a problem with Sky Stream and i reported it to SKY, and also to this forum.

last week i noticed that the problem i reported was not there any longer so i checked and compared the SW levels and realised that the SW in my puck has been upgraded

Before and Current SW:

I am not sure if the upgrade was only personal to my puck or if it was a general release

can you guys tell me which SW is the equivalent to the above running in your puck?

thank you

The current software being rolled out at the moment is QS033 so I imagine you have got that software by mistake unless you're a member of staff @Neskutz