topic Re: I live in glasgow but am getting regional programs from southwest, can’t find out how to change in Sky Stream

I live in glasgow but am getting regional programs from southwest, can’t find out how to change

Gary160 — Tue, 12 Nov 2024 14:13:34 GMT

I live in Scotland but tv regions are from southwest, can't see how to change settings

Re: I live in glasgow but am getting regional programs from southwest, can’t find out how to change

Mister_Dalek — Tue, 12 Nov 2024 17:38:11 GMT

@Gary160 wrote:
I live in Scotland but tv regions are from southwest, can't see how to change settings

Give Sky a ring and check that they have the correct address details for you. It's possible that you have a refurbished puck which was previously used by someone in the southwest and not properly reset prior to being sent out again.

Re: I live in glasgow but am getting regional programs from southwest, can’t find out how to change

Jporch316 — Tue, 12 Nov 2024 21:09:36 GMT

@Gary160

I have escalated your issue to the sky online community support team

please look out for an invitation to chat with them

Re: I live in glasgow but am getting regional programs from southwest, can’t find out how to change

Mr+Flibbles+86 — Wed, 13 Nov 2024 09:13:23 GMT

Thanks for escalating this. We’ve sent an invite to @Gary160 to chat.