topic Can't play episode 1 in Sky Stream

Can't play episode 1

Nativebon — Tue, 12 Nov 2024 19:01:53 GMT

Trying to watch "The last of us". Not letting me play episode 1 because I've watched it to the end. So any time I try to rewind it, it counts down to next episode.

Next I totally come out of it then look for episode 1, and just shows episode 2 onward. This extremely annoying.

Please can someone through light on this.

Thx.

Re: Can't play episode 1

Mr+Flibbles+86 — Wed, 13 Nov 2024 09:16:13 GMT

Hi there @Nativebon , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Can't play episode 1

Nativebon — Wed, 13 Nov 2024 09:21:04 GMT

Thanks much appreciated

Re: Can't play episode 1

Addie15 — Fri, 22 Nov 2024 08:19:43 GMT

Update-We are closing this session now due to no further response within 48 hours. If you still need help, please us know so we can re-escalate this for you. Thanks.