https://helpforum.sky.com/t5/Sky-Stream/Sky-Puck-switches-itself-off-and-won-t-restart-on-a-regular-basic/m-p/4816173#M38154 <P>Thanks for escalating this. We’ve sent Gordon29 an invite to chat.</P> Mon, 11 Nov 2024 18:38:57 GMT Lisa-P1987 2024-11-11T18:38:57Z https://helpforum.sky.com/t5/Sky-Stream/Sky-Puck-switches-itself-off-and-won-t-restart-on-a-regular-basic/m-p/4816033#M38135 <P>Every single evening 5pm onwards, the picture and sound freezes. It also switches itself off completely and can't be restarted. We've only had it 3 weeks&nbsp;</P> Mon, 11 Nov 2024 16:49:15 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-Puck-switches-itself-off-and-won-t-restart-on-a-regular-basic/m-p/4816033#M38135 Gordon29 2024-11-11T16:49:15Z https://helpforum.sky.com/t5/Sky-Stream/Sky-Puck-switches-itself-off-and-won-t-restart-on-a-regular-basic/m-p/4816162#M38150 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4245012">@Gordon29</a>&nbsp;</P><P>Inhave escalated your post to the online sky community support team&nbsp;</P><P>&nbsp;</P><P>lookout for an invitation to chat on here&nbsp;</P> Mon, 11 Nov 2024 18:35:52 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-Puck-switches-itself-off-and-won-t-restart-on-a-regular-basic/m-p/4816162#M38150 Jporch316 2024-11-11T18:35:52Z https://helpforum.sky.com/t5/Sky-Stream/Sky-Puck-switches-itself-off-and-won-t-restart-on-a-regular-basic/m-p/4816173#M38154 <P>Thanks for escalating this. We’ve sent Gordon29 an invite to chat.</P> Mon, 11 Nov 2024 18:38:57 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-Puck-switches-itself-off-and-won-t-restart-on-a-regular-basic/m-p/4816173#M38154 Lisa-P1987 2024-11-11T18:38:57Z